Meet Kisstina Francis of Kissy Face Med Spa

Today we’d like to introduce you to Kisstina Francis.

Kisstina, we appreciate you taking the time to share your story with us today. Where does your story begin? 
I have been in the medical field since 1999. I got into aesthetics in 2009, where I landed a job in a local dermatologist office who also has aesthetics in their office as well. I became interested the aesthetics part of the office 6 months into my employment. I worked my up to lead laser technician, where I did all of the treatments as well as all the training of all new estheticians. I left after 8 years and landed in an aesthetic office in Ann Arbor, where I quickly learned it wasn’t a good for me; after 11 1/2 months, I was contacted by another local aesthetic office in Ann Arbor who asked me to come aboard and start their laser program for them. I hopped aboard and created that program for them; as soon as we got up and running COVID hit, and we were shut down, and 2 weeks later we were all fired. Here we were in the amidst of a pandemic not knowing what was going on in the word and jobless. Little did I know that it was a blessing in disguise. The pandemic gave me all the time I needed to do all the research I needed on how to open my own business. When one door closed the very next day another would open, and I wholeheartedly believe that this was divinely guided. When the restrictions were lifted, I opened my own business (Kissy Face Med Spa) in a local hair place, where I rented a very small room; it was me and 1 laser. As the news got out that I had my own small business, I grew super-fast! In 4 months, I outgrew my space and I need to find someone to hire to answer my phone and schedule appointments for me! I found a small 800-square-foot office with 2 small rooms and that’s where I really grew! I hired a receptionist and esthetician, and off we went! We grew and grew and grew, where last December we moved into a huge office with 5 rooms, and I hired 2 more estheticians! We have been in the new location for almost a year, and we are growing, growing, growing. I have over 600 patients, and growing each week. I wanted my office to be 2 things: 1. A place where patients can be WELL educated and a place that EVERYONE can afford. How do I do that? I just take less home so my patients can afford to do the number of treatments that they NEED to do to see the results. I pride myself in the education and they above-average treatments my patients get! This is the only thing I took my own horn about! I teach my ethicians that these patients (client’s) do not HAVE to come to us like a dr office or a dentist, they CHOOSE to spend their money here at Kissy Face, so they deserve nothing but the very best. I want a place where they can feel comfortable talking about things they want to improve about their selves or leave feeling beautiful and confident! I teach they every aspect of taking care of their skin so they get the max benefits out of everything they do. I look back and to know at one time my 3 children and I were homeless and sleeping in car due to domestic violence to seeing this amazing business I am growing. I have come a long way, and I want to inspire others and pave the way for anyone that has a dream. I still walk into my office every morning and look around in awe of this amazing world I continue to create! 

Alright, so let’s dig a little deeper into the story – has it been an easy path overall, and if not, what were the challenges you’ve had to overcome?
I never knew how to run a business; you make a mistake, and you reverse and then start again on a different path. I’m learning as I go. Going from employee to boss is a hard thing to adapt to! Other business owners in the same industry are not your friends and can be mean and say mean things, but don’t let that bother you or affect you moving forward. 

Thanks – so, what else should our readers know about Kissy Face Med Spa LLC?
Being in the aesthetic industry allows me the opportunity to enrich someone’s experience. There is no limit to how radiant, alive, and irresistible you can be.” I have been working in the skincare industry for over 10 years, during which time I have gained knowledge and experience in all aspects of the skin. I continue my education with laser training classes and seminars all across the United States to ensure that my clients are getting the latest in products and services. My ongoing studies include Laser Technologies, Advance Concept in Medical Skincare, Advance Treatments of Sun Damaged and Aging Skin, plus many other skin-related categories. As a skincare therapist, I feel that educating my clients on their skin is one of the most important aspects of my career. How can you know what to do if you don’t understand what is happening? I understand how pigmentation, both teenage and adult acne, not only put your skin in jeopardy but also your self-esteem and confidence. I believe that by providing my clients with the knowledge and the tools to correct the situation, I can help each individual client reach their skin care goal. I feel that it is important to take care of your whole self: Mind, Body, and Spirit. This, incorporating medical spa, laser treatments, and medical grade skin care into your life should be a consistent element, not a once-in-a-while luxury. I am continuously furthering my knowledge base in order to provide excellent services and exquisite treatments that my clients will enjoy as they continue to return to for further skin care needs. 

While not providing aesthetics services, I am very proud to be a Holy Fire Reiki Master. I enjoy sharing energy with individuals to help promote a feeling of well-being. But most of all, I enjoy spending family time with my 3 grown handsome sons, 2 stepsons, and my 6 adorable grandchildren. 

Before we let you go, we’ve got to ask if you have any advice for those who are just starting out.
Keep your eyes forward, you will make mistakes and that is okay, you need those mistakes to learn and grow, gather from them, and then focus and keep moving forward no matter what. Water your dream every single day and take that plunge, you never know how it is going to end up… you might just find yourself creating the life you only ever dream about. Keep watering that dream and watch it grow! 

Pricing:

• Microneedling $175
• Laser Hair Removal $50-$150
• Tattoo Removal $50 and up
• Facials $75 and up

Contact Info:

• Instagram: @kissy.face.llc
• Facebook: https://www.facebook.com/profile.php?id=100064055444550

Image Credits
Noah Francis
Phlox Foxx Photography